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Communities – How we view them
On this, the third ever Community Manager Appreciation Day, we here at Headstream thought it would be appropriate to launch our first in a new series of blog posts all about communities. Here at...
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Social brands think small
Excerpt from my latest blog post. Read the full piece on The Wall. So it’s finally happened; Facebook has filed for ‘the largest technology IPO in Wall Street history’. Everything about Facebook is...
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Understanding Online Communities (part 1): De-Centralised
Types of Online Communities: De-Centralised View more presentations from Headstream In this presentation we outline the first of the three different ways that we look at online communities;...
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Understanding Online Communities (Part 2): Centralised
Understand Online Communities Part 2: Centralised View more presentations from Headstream In this presentation we outline the second of the three different ways that we look at online communities;...
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Understanding Online Communities: De-Centralised, Centralised and Transient
Here at Headstream we view online communities in three ways; de-centralised, centralised and transient. This presentation outlines our thinking, defining the three types, how they behave and how you...
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LEGO’s Social Media Strategy
This is an old video but a good one and worth highlighting again as it is a fascinating insight into LEGO’s social media strategy from one of the guys who was at the centre of the company’s cultural...
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Social Brands 100 – the final ranking
After nine months of planning, and five months of nominating, analysing and judging the Social Brands 100 ranking is live! The full findings are now available to download at www.socialbrands100.com. We...
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Social Brands 100 Case Study: Schuh
Schuh: Maintaining the human touch This article originally appeared in the Social Brands 100. Ranking: 40 Panel Score: 71 Data Score: 129 Social Brand Score: 200 No. 1 brand for responses to user posts...
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Social Brands 100 Q&A: Muddy Boots
Muddy Boots Real Foods is a beef burger brand owned by self-confessed ‘countrypreneurs’ Miranda and Roland Ballard. Stocked by a growing number of UK supermarkets and sold online, the owners put a...
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P&O Cruises unfurls social media campaign to share celebration of 175 years...
P&O Cruises celebrates 175 years of heritage today with The Grand Event. For the first time, all seven ships in the P&O Cruises fleet will sail from their home port of Southampton. To mark The...
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iab blog: Was #StormSWT the making of rail operator’s social customer care?
South West Trains used Twitter to keep its community well informed and even better engaged during the recent storm that hit the UK. My post about how it all went down has gone live on the IAB blog....
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Community Management – exciting, hard work, dedication, enjoyment & fun!
Hi! My name is Jerry and three weeks ago I started as a Community Manager at Headstream. It has been an exciting three weeks for me so far, having worked in Sales & Marketing for the majority of my...
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Headstream’s Social Bento: 2nd May 2014
Got Some Time? Get Coasting! The launch of mobile browser Opera Coast (3.0) was rolled out last week and we have spent the last week playing around on the software. In a realm where safari has...
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Social Bento: 9th May: A Round Up Of This Week’s Best Social Media News..
Tesco’s New Smartphone To Rival Android? This week Tesco proved they are so much more than the place where we do our weekly grocery shop. With the supermarket chain already edging their way into the...
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Social Bento: 16th May 2014
LG G watch Another week, another smart watch. This week it was LG’s turn to release new details about their new smart watch. The G watch will go on sale in a few months and an exclusive video teaser...
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Social Bento: 30th May 2014
Google: Smart Drive Car: This week Google unveiled their smart drive car, a project the company has been working on for a number of years and is finally becoming a reality. The car looks very similar...
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Social Bento: 6th June 2014
Instagram’s New Editing Tools This week saw Instagram unveil a new update, that we are sure will please Instagram enthusiasts. With ten new tools and seven updated ones, you will be stuck for choice...
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Social Bento: 20th June 2014
Another week has passed, and this week we’ve had lots of excitement. From the World Cup, to Cannes Lions and finally the meltdown after Facebook was down on Thursday morning. With so much to choose...
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Social Bento: 27th June 2014
Social Bento Google Glass ventures across The Atlantic! Early adopters in the US have been able to get their hands on Google Glass for a few months now, but Monday marked the launch of Google’s...
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